Job Summary 

Develop product concept notes, change requests, business cases, and memos for the introduction of new products and redesign of current products. 

Duties & Responsibilities 

• Manage the customer lifecycle by launching new products or updating existing ones in response to consumer expectations, needs, and behavior. 
• Manage subscriber budgets, revenue, and usage for the enterprise on a daily and monthly basis. 
• Own the product lifecycle from introduction to growth, maturity, and decline. 
• Work cross-functionally to standardize existing products and develop new product features.  
• Perform product demos. 
• Analyze products and propose some solutions to improve revenue, usage, and unique users. 
• Accurately identify customer needs by conducting market research and competitive research. 
• Support the sales team in understanding the requirements in detail, by designing PPT presentations, and FAQs and updating the product knowledge base upon the launch of new products.  
• Organize training on new products for customer care, sales, telesales, and any internal team that needs to be trained. 
• Design product proposals for the enterprise sales team. 
• Propose the solution design and business case for commercial and management. 
• Monitor communication plan and implementation regularly and share feedback on the performance of the products. 
• Support the Marketing Intelligence team in market development insights whenever needed. 
• Collect market competition information such as pricing, rules, policies, and customer journeys regularly and share it with product management. 
• Develop plans for how to get to the target. 
• Any other activity that is assigned by management. 

Job Requirements 

• Bachelor’s degree in business administration (majoring in marketing) or computer science. Masters is preferred. 
• Minimum 3-5 years of experience in product in telecommunication or ISP companies. 
• Proficient in Office Packages. 
• Excellent knowledge of English, Pashto, and Dari languages.   

• Have knowledge and understanding of IN/CBS & VAS services. 
• Understand SMPP, USSD, TCP/IP, VPN, APN, VoIP, Routing & Switching technologies.  
• Have analytics skills – deliver pre & post-product analysis. 
• Knowledge of power BI & think-cell will be a plus point. 
• Ability to work in a fast-paced, high-pressure, and competitive environment. 

• Ability to work extra hours & during the weekends under multiple project deadlines in a progressive and dynamic environment. 
• Motivated self-starter with the ability to work both autonomously and as part of a team. 
• Proven ability to influence cross-functional teams. 
• Ability to meet deadlines and adjust to changing priorities to meet business goals. 
  

How to Apply

Interested candidates should fill out and submit the APPLICATION FORM with complete and correct information. To have access to the APPLICATION FORM, please copy and paste the link into your Web Browser. 

https://forms.gle/hup8AMhjLXaPMUee6