Infrastructure Officer

In March 2004, Afghanistan International Bank was established by the Asian Development Bank and esteemed business families in Afghanistan, becoming the country’s premier private bank. Over the past 15 years, the Bank has grown rapidly, expanding its reach throughout the nation. AIB is dedicated to investing in the ongoing training and advancement opportunities of its employees. The Bank’s commitment to excellent corporate governance and its professional work environment, where managers are devoted to enhancing and mentoring their staff, are what sets AIB apart as a leading employer.

Job Summary

I oversee the planning, coordination, and supervision of enterprise infrastructure, operating systems, and network-related activities. My primary goal is to ensure the integrity and availability of critical business systems and data. I am responsible for providing comprehensive hardware and software installation, configuration, and maintenance support to clients and servers both within and outside the domain.

Duties & Responsibilities

  1. One way to effectively manage servers is by following daily, weekly, and monthly checklists.
  2. As part of level two (2) support and daily monitoring, it is important to investigate and troubleshoot any reported errors.
  3. I am capable of offering technical assistance, maintaining both local and remote user Windows operating systems, as well as Microsoft Office and other in-house software.
  4. Assist in developing a solution repository by recording system problems and their solutions for future reference.
  5. Prepare new Servers by configuring and installing new servers as per IT standard server policy
  6. OS administration skills on Windows, Linux & Unix including System Administration, OS installation, Software, and Patch management.
  7. Volume Manager Administration Network OS / SW installation, Heart Beat Clustering
  8. Familiar with the configuration and maintenance of server and network hardware and peripherals
  9. Maintaining incident and problem logs by taking ownership of incidents/problems, auctioning and updating logged tickets, and ensuring escalation paths are followed
  10. Implementing, supporting, and maintaining robust procedures that ensure the effective operation and availability of systems

Job Requirements

  • – Minimum of Bachelor’s Degree in the Computer Science
  • – Professional Certifications (e.g. CCNA, ITIL, MCP, MCSE, etc.)
  • – 4 Years
  • – Excellent Written and Verbal Communication
  • – Interpersonal Communication & customer service mindset
  • – Problem-Solving, Decision Making
  • – Critical Thinking & Teamwork
  • – Attention to Detail & Analytical Thinking
  • – Time Management and ability to work under Pressure
  • – Ability to work independently
  • – Knowledge of computer hardware and software troubleshooting.
  • – Familiarity with IT Service Management concepts.
  • – Experience with network diagnostic, monitoring, and analysis tools