Welcome Officer

The International Federation of Red Cross and Red Crescent Societies aims to prevent and alleviate human suffering, promoting human dignity and peace worldwide. Whether it’s before, during, or after disasters, health emergencies, or other crises, IFRC works to meet the needs of vulnerable individuals and improve their quality of life.

The IFRC, along with its member National Societies and the ICRC, forms a part of the International Red Cross and Red Crescent Movement. The IFRC’s activities are built upon the core values of humanity, impartiality, neutrality, independence, voluntarism, unity, and universality.

IFRC is led by its Secretary General and has its Headquarters in Geneva, Switzerland. The Headquarters is organized into three main Divisions:

  • National Society Development and Operations Coordination;
  • Global Relations, Humanitarian Diplomacy, and Digitalization; and
  • Management Policy, Strategy, and Corporate Services.

The IFRC maintains five regional offices, one each in the Americas, the Middle East and North Africa, Asia Pacific, Africa, and Africa. Additionally, the IFRC has national delegations and country cluster delegations all across the world. The IFRC Secretariat is made up of the Geneva Headquarters and the field structure (regional, cluster, and country).

Since 1990, the International Fund for Refugee Cooperation (IFRC) has maintained a constant presence in Afghanistan to assist the Afghan Red Crescent Society (ARCS) with organizational growth, outreach, auxiliary roles, humanitarian diplomacy, partnership building, humanitarian response operations, and longer-term programming. In order for the IFRC network to reach its full potential as a trustworthy, accountable, and engaged global humanitarian actor and to carry out an agreed-upon agenda, it is imperative that it coordinate and support the activities of its member National Societies. In accordance with an existing Movement Cooperation Agreement, the IFRC Secretariat collaborates with the ICRC on movement coordination and cooperation.

The IFRC is assisting ARCS in expanding its humanitarian response while also supporting longer-term programs in Afghanistan due to the enormous humanitarian needs there. The IFRC will provide funding for ARCS programming in 2023 under the following three headings: Pillar 1 will focus on addressing urgent humanitarian needs; Pillar 2 will assist recovery and serve as a bridge to development; and Pillar 3 will improve local response capacity.


  • Vacancy No.S03007
  • Contract TypeNational
  • Application Deadline22-May-2023
  • Duty StationKabul
  • Duration10 Months

In times of emergency, the individual in this position will assist the senior administration and finance manager with the smooth operation of the office, ensuring adherence to IFRC standards, and offering hospitality to personnel and guests within the country delegation.

Job Duties and Responsibilities

  • 1. Visa support for IFRC staff and visitors, oversee the visa process of internationally recruited delegates, and visitors with the Ministry of Foreign Affairs
  • 2. Provide adequate assistance in terms of travel & flight management and assume full accountability for delivering the best value for money in booking travel services and accommodation.
  • 3. To assist in the coordination of event management-related tasks (hotel bookings, visa, venue, catering, budget, etc.)
  • 4. Organize events management and meetings internally and externally
  • 5. Distribute and store correspondences, to ensure all documents are maintained electronically.
  • 6. Maintain documentation according to the IFRC standard filling system.
  • 7. Assist with the visa and flights for the emergency deployment including Field Assessment and Coordination Team (FACT), Regional Disaster Response Team (RFRT), and Emergency Response Unit (ERU) members.
  • 8. Forecast cash flow, monitor, track, and report expenditure within Welcome Function.
  • 9. Respond to and resolve complaints, monitor, track, and report user and customers satisfaction
  • 10. Establish and maintain effective professional working relationships with national and international staff in the country, regional office, and with counterparts i.e. ARCS, PNSs, and ICRC
  • 11. Act as a backup for Admin Officer for administration functions including inventory management.


Required: I- University Degree or its equivalent in Social Science/ General Administration II-Professional administrative knowledge


  • Required: I- Working with an international organization
  • II- Working with communication equipment Preferred:
  • I- Previous experience with Red Cross / Red Crescent or knowledge

Knowledge, Skills, and Languages

  • I- Self-supporting in computers (Windows, Excel, Word)
  • II- Fluent in spoken and written English & Dari (Pashtu)
  • III- Fluently spoken and written English Preferred:
  • I- Training and developing staff
  • II- Good housekeeping
  • III- Good command of another IFRC official language (French, Spanish, or Arabic)

Competencies, Values, and Comments

We are seeking candidates who possess exceptional core competencies, including a proven ability to work effectively in a team environment, a deep commitment to the mission of the International Red Cross and Red Crescent Movement, strong personal integrity and ethical conduct, flexibility, initiative, excellent interpersonal skills, and the ability to persevere in the face of challenges. We strongly encourage qualified female applicants to apply for this opportunity.

How to Apply

To apply, please visit the official website for further details.